Shipping policy

Order Processing:

Orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time:

Estimated delivery times are:

  • Major cities: 2–4 business days
  • Other areas: 3–7 business days

Delivery times are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.

Shipping Charges:

Shipping charges, if applicable, will be calculated and displayed at checkout. We may also offer free shipping on eligible orders or promotional offers.

Order Tracking:

Once your order has been shipped, you will receive a tracking number (where available) to monitor your shipment.

Failed Deliveries:

Please ensure that your shipping address and contact information are accurate. If a delivery fails due to incorrect information or the customer is unavailable, additional shipping charges may apply for re-delivery.

Damaged or Lost Shipments:

If your order arrives damaged or you believe it has been lost in transit, please contact us as soon as possible with your order number so we can assist you.

Contact Us:

If you have any questions about shipping or your order, please contact our customer support.